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FAQ

What is UCoin?

UCoin is an ERC20 utility token created to work in an ecosystem of business applications to have global circulation.

Where to learn more about UCoin?

There you will find information about our project, token, developer team and a lot of other interesting things! Subscribe to our social media channels: https://linktr.ee/ucoin

Where to keep track of UCoin price?

You can always keep track of UCoin price on official trackers:

https://coinmarketcap.com/currencies/u-coin/

https://www.coingecko.com/en/coins/universal-coin

Where can I trade with UCoin?

Stex https://app.stex.com/en/basic-trade/pair/USDT/UCOIN/1D
https://app.stex.com/en/basic-trade/pair/BTC/UCOIN/1D
Latoken
https://latoken.com/exchange/UCOIN_USDT
https://latoken.com/exchange/UCOIN_BTC

What is Ubis Platform?

Ubis is the gateway to the UCoin Business ecosystem, it enables the purchase, sale, storage, and custody of UCoin and other cryptocurrencies.

What can I do on Ubis Platform?

The Ubis Platform allows the buying, selling, storing, and safekeeping of UCoin between users.

How to create an account on Ubis Platform?

If you have not yet registered in Ubis Platform, you must follow the following steps on create an account section:
1. Write your email address
2.. Create a password (it is important to have capital letter, a small letter, a number, a special character and at least 8 characters’ length)
3.. Confirm Password
4.. Validate the account by clicking on the confirmation link sent to the email with which you registered

How to restore my password?

If you forgot your password, you can recover it by following the steps below:
1. Click on forgot your password
2. Enter the email associated with your account and click save.
3. You will receive in your email a request to renew your password on our platform.
4. Click on the link of the email received
5. Renew your password

What can you do on Ubis Platform?

You can perform the following operations:
1. Deposit Ucoin.
2. Buy UCoin.
3. Send UCoin.
4. Withdraw

How can I buy UCoin on Ubis Platform?

You can buy on the Ubis platform through:
1. Debit/Credit cards.
2. Wire transfer.
3. Convert accepted cryptocurrencies.

What other cryptocurrencies does the Ubis platform accept?

The Ubis Platform accepts Ether, Bitcoin, Tether and Tron.

How can I deposit cryptocurrency in the Ubis Platform?

If you want to deposit UCoin you must follow these steps:
1. Go to the dashboard and select the crypto of your preference.
2. Then select the option 'Deposit'.
3. Copy the wallet address.
4. Go to the exchange of your preference (LATOKEN -STEX).
5. Finally send your cryptocurrency to the Ubis platform.

What payment buttons are integrated with the Ubis Platform?

The active payment button is Net 24/7.

Where can I verify the microcharge from Net 24/7?

You can verify your microcharge on your statement depending on whether it is a credit or debit card.

How can I buy UCoin with a credit / debit card through Net 24/7 payment button?

1. Click on the dashboard option 'Buy UCoin'.
2. Complete the corresponding fields shown on your screen.
3. Accept in declaration and 'save'.
4. Once you have reviewed the information and it is correct, click on 'create order'.
5. Press the payment button Net 24/7 and choose your payment method 'credit/debit card' then click 'complete payment'.
6. Enter the value of the micro-charge made by the payment button to validate the purchase.

How can I buy UCoin by Wire Transfer?

You can make a bank transfer through this account:
Name: Universal Coin International.
Account number: 3501081646.
Bank: Amazon Bank.
Type: Current account.

How can I send my tokens to another user on the Ubis platform?

1. Click on the dashboard option 'Send UCoin'
2. Write the desired quantity to send.
3. After that send UCoin from your balance to another Ubis platform's user with the registered email, the same you use to login.
4. Enter your Ubis account password.
5. Click “Send”.

How can I buy UCoin by convert other cryptocurrencies?

To buy UCoin with other cryptocurrencies you must follow these steps:
1. Go to the dashboard and select the cryptocurrency you want, option 'convert to UCoin'.
2. Select the desired amount to convert.
3. Finally validate recaptcha.

How to make a withdraw on Ubis Platform?

If you want to send your UCoin to any exchange, you need to withdraw them, in the withdrawals section, in the menu. You need to check the 'Token release schedule announcement'.
https://ubisplatform.com/assets/images/withdrawal.pdf
Steps: 1. Need to complete the KYC verification also in the menu.
2. Find your wallet address, for deposit in Blockchain (You can use Tron or Ethereum).
3. Go to the withdrawals section, in the menu and fill the fields.
4. You will receive an email to confirm your withdrawal

Where can I review my recent transactions?

To access the latest transactions, follow these steps:
1. Go to the dashboard.
2. Click on the UCoin option 'View UCoin transactions'.
3. Finally you can review your transactions.

Where can I find my referral link?

You can share your referral code with friends and family by following these steps:
1. Go to the dashboard.
2. Invite friends and family to join UCoin Community!
3. Copy your referral link.

What documents I have to upload for KYC verification?

You have to upload the following documents:
1. Passport/Identity Card or Driver License front and back.
2. Upload verification photo

How long is the time to verify my KYC?

The verification of your data please allow 4 to 8 days. If you require support, contact maria.zambrano@ucoincorp.com
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What can I do here?

Here you can buy, store and trade UCoin, and most important, here in Ubis you will have access to UCoin business ecosystem and all its features.

FAQ

What currency can I buy Ucoin with?

You can use US Dollars, Bitcoin and Ethereum

How much is the commission for the withdrawal of Ucoin?

There is no platform commission for the withdrawal of Ucoin

What kind of wallet do I need to withdraw Ucoin?

You need an Ethereum wallet with ERC-20 support

How do I add Ucoin in my ERC-20 wallet?

Add a custom token using the following data:
UCOIN Smart Contract: 0xdAb46437FAcbB9146e7a34b7DF10EfA7EE77925F
Name: Universal Coin
Symbol: UCOIN
Decimals: 18

Which mobile app do you recommend to save my Ucoin on my mobile device?

You can use the following apps: MetaMask, Cipher, Trust, MyEtherWallet, Monarch, Jwallet, Enjin

Can I save my Ucoin without a mobile app?

Of course, this platform creates an Ethereum wallet for you to save the Ucoin you buy on it

What is an ERC-20 token?

An ERC20 token is a blockchain-based asset with similar functionality to Bitcoin: it can hold value and be sent and received. The ERC20 tokens are stored and sent using Ethereum addresses and transactions, and use gas to cover transaction fees

What does ERC 20 mean?

ERC20 is a protocol standard that defines certain rules and standards for issuing tokens on Ethereum's network. In 'ERC20', ERC stands for Ethereum Request For Comments and 20 stands for a unique ID number to distinguish this standard from others

Where can I learn more about your token?

To learn more about UCOIN please click here in to get our Pitchbook

How do I contact the Ubis support team?

For customer support or user feedback, contact us at info@ucoincurrency.io, for technical problems, email us at support@ubisplatform.com
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